- High potential (HiPO) and Major and other than Fatality
- Procedure/Standard development
- Reporting to internal and external authorities
- Full Investigation/Root cause analysis (RCA)
- Corrective Action & Preventative Action
- Serious incidents
- Reporting to internal and external authorities
- Full Investigation
- Close out meeting with senior management
- Corrective Action
- Preventative Action
- Incident cost analysis and management advise
- Minor incidents
- Incident details are captured
- Corrective Action
- Communications and lesson learning
- Trend Monitoring on a monthly basis
